AmericanThermoform.com Privacy Policy
Last updated: October 5, 2026
This Privacy Policy explains how American Thermoform Corporation (“we,” “us,” or “our”) collects and uses information through americanthermoform.com and our customer communications.
Information We Collect
We collect information you provide when you place an order, create an account, request pricing or support, submit a form, or subscribe to our emails. This may include your name, organization, contact details, billing and shipping addresses, order information, and the contents of your messages.
Online credit card payments are processed through Stripe.
Our website and the services connected to it may also collect information about your device and website activity, including your IP address, browser type, pages visited, referral sources, and interactions with products, forms, and advertisements.
How We Use Information
We use information to:
- Process orders and arrange delivery.
- Respond to questions, pricing requests, and support inquiries.
- Manage customer accounts and business relationships.
- Send order updates and product or marketing communications.
- Understand website activity and advertising performance.
- Maintain business records, address fraud, and meet legal obligations.
How Information Is Shared
We use service providers for website hosting, payments, shipping, email communications, customer management, business automation, analytics, and advertising. Information is shared with these providers as part of providing those services. Providers we use include Stripe, Ortto, Zapier, and Google.
We may also share relevant information with Braillo Norway, Zychem Limited, distributors, or other business partners to respond to your inquiry or provide requested products and support.
Information may be disclosed when required by law, to address fraud or legal claims, or in connection with a sale or transfer of our business.
Cookies, Analytics, and Advertising
Our website uses cookies and similar technologies for shopping carts, customer accounts, website analytics, and advertising measurement.
We use Google Analytics and Google Ads. These services may collect information about website visits and advertising interactions. Third-party services may also collect information about activity over time and across different websites.
Learn more about how Google uses information from websites that use its services.
You can manage or delete cookies through your browser settings. Blocking cookies may affect some website functions. Google also offers advertising privacy controls and a Google Analytics opt-out browser add-on. These controls apply to the relevant Google services and do not disable every form of website data collection.
Your Choices and Requests
You can unsubscribe from marketing emails using the unsubscribe link in those messages. Order updates and other communications needed to provide requested services may continue.
Depending on your location and applicable law, you may have rights to access, correct, delete, or obtain a copy of your personal information, or to object to certain uses. Where processing relies on consent, you may have the right to withdraw that consent.
Contact us using the details below to make a privacy request. We may ask for information to verify your identity. Certain records may need to be retained to meet legal obligations or complete transactions. You may also have the right to contact your local privacy regulator.
Records and Security
We keep customer, order, and inquiry records for business, accounting, support, and legal purposes. Retention periods vary depending on the information and the reason it is held.
No method of electronic transmission or storage is completely secure. Please do not send payment card details or other sensitive information through our general contact forms or ordinary email.
Information may be processed in the United States and other countries where our service providers operate.
Children’s Privacy
Our website is intended for a general audience and is not directed to children under 13. If you believe a child has submitted personal information through our website, please contact us.
Changes to This Policy
We may update this policy as our business or information practices change. Updates will appear on this page with a revised date.
Contact Us
For privacy questions or requests, use our Contact Us form or contact:
American Thermoform Corporation
Attn: Privacy Requests
1758 Brackett Street
La Verne, CA 91750
United States
Email: sales@americanthermoform.com
Phone: (909) 593-6711
