Free Matter Shipping
Please Note: According to E040 of the United States Postal Service Domestic Mail Manual: The ‘matter’ purchased must be for the use for writing by, or designed or adapted for use of a blind person, or other handicapped person. Publication 347 from the United States Postal Service also outlines the qualifications required for those to be eligible to receive Free Matter shipments. By instructing American Theroform to ship your goods via Free Matter, you are certifying that you have read these documents, that you comply with these restrictions and are therefore eligible for Free Matter shipping.
Braille Paper, Brailon, Braille Labeling and Swell Touch are the only American Thermoform products that can be shipped Free Matter For The Blind for those entitled, using the U.S. Postal Service. The shipping times using this method vary depending on your geographical location. If faster delivery is required, we can ship using commercial shipping services, such as UPS, FedEx, and DHL (UPS rates are available on our website, however please contact us should you wish to use a different carrier). For large orders, please contact us about palletizing, Air Freight and/or Sea Freight options.
Please Note: All goods are shipped F.O.B. La Verne, CA., U.S.A. Therefore, once these materials leave ATC’s facility, they are the customers’ property, and ATC must be compensated for the items shipped, regardless of the condition in which they are received. While Free Matter Shipping issues rarely arise, ATC is not held liable for items damaged or lost in transit. While we will help in every way possible, problems or issues relating to Free Matter Shipping will likely need to be handled directly with the U.S. Post Office.
In order to use Free Matter Shipping you MUST select the product option WITH Free Matter Shipping in the selection menu. By choosing to purchase via Free Matter, you accept and agree to these terms. Please contact us before you purchase these items should you have any questions.
INTERNATIONAL CUSTOMERS PLEASE READ
Due to new USPS weight limits and restrictions, we ask that all International customers call to place your orders to ensure accurate pricing and timely delivery. All International Free Matter shipments must be in boxes of 400 sheets, due to this new weight restriction.